How can you use automations?
Using automations can seem impersonal, difficult and almost harsh. In fact, it's the opposite. With automations, you can build really strong relationships with your guests, save tons of time and increase your sales by up to 14.5 percent (Nucleus Research, 2020).
Within the event and experience industry, there are many exciting opportunities when it comes to automations. Here you can let your creativity flow – the only limit is your imagination! The period from when the customer has bought a ticket or made a reservation, to when the experience has taken place, means several opportunities to talk to your visitors. You can send tips on activities a few weeks before, tell them about different options that make the experience extra memorable, and provide the customers with important information before the visit. Or, why not send out a customer survey after the event?